AMC management software for service and maintenance businesses
AppZex AMC runs the complete operating loop of a maintenance business: lead, inspection, quotation, AMC contract, scheduled visits, technician job, service report, invoice, payment and renewal. Built for AC, CCTV, RO, fire safety, electrical, solar, generator and appliance service companies.
- Cloud-based, any device
- Setup help included
- Cancel anytime
Built for
- AC & HVAC service companies
- CCTV & security installers
- RO & water purifier services
- Fire safety contractors
- Electrical & solar maintenance
- Facility management firms
Why teams switch
The problems AppZex AMC solves
AMC visits get missed and customers complain
Every contract generates its visit plan automatically, monthly, quarterly or custom, so no scheduled service is forgotten.
Renewals slip through the cracks
A renewals desk groups contracts by expiry window, and renewal carries services and covered equipment across in one step.
No proof of work from technicians
Technicians complete jobs with parts used, photos and customer signature, producing a printable service report.
Spare parts stock never matches reality
Parts used on a job are deducted from inventory with a ledger entry, and put back if removed.
Features
Everything you need in one field service platform
AMC contracts
Create contracts with covered equipment, services and visit frequency. The visit schedule is generated for you.
Scheduling board
A weekly schedule board to plan visits and assign jobs based on technician skills and workload.
Technician job flow
Start job, add parts, capture photos and signature, complete. Technicians see only their own jobs.
Service reports
Printable service reports for every visit, building a full service history per customer and per asset.
Asset tracking
Track each installed unit with its own service history, contracts and complaints.
Renewals desk
See contracts expiring soon, renew with one click and raise the renewal invoice in the same step.
Quotations
Send quotations that convert into an AMC contract, a one-time job or an invoice.
Complaints
Log breakdown complaints and turn them into jobs for the right technician.
Inventory
Spare parts stock that updates automatically as parts are used on jobs.
Invoices & payments
Printable invoices, part payments and an overpayment guard that keeps balances accurate.
7 business reports
Operations, technician performance, AMC, financial, revenue, expenses and customer reports.
Role-based access
Owner, operations manager, technician, sales and finance roles, each seeing only what they need.
How it works
Your whole workflow, connected
- 1Lead & inspection
- 2Quotation
- 3AMC contract
- 4Scheduled visits
- 5Technician job & report
- 6Invoice, payment & renewal
Pricing & demo
See AppZex AMC with your own workflow
Book a free 30-minute demo. We will show you the software, answer your questions and share pricing for your team size and region.
Book a free demoFAQ
AppZex AMC questions
Still unsure? Talk to us and we will help you decide if it is the right fit.
Ask a questionWhat is AMC management software?
AMC (annual maintenance contract) management software helps service businesses manage maintenance contracts, schedule periodic service visits, assign technicians, record service reports, and handle invoicing and renewals from one system.
Which businesses is it for?
It is built for AC and HVAC, CCTV, RO and water purifier, fire safety, electrical, solar, generator and appliance service businesses, and for facility management companies that handle recurring maintenance.
Can technicians use it in the field?
Yes. Technicians sign in and see only the jobs assigned to them. They can start a job, record parts used, add photos, capture the customer’s signature and complete the job from their phone’s browser.
How does AMC visit scheduling work?
When you create a contract, for example 1 January to 31 December with quarterly service, the software plans visits for January, April, July and October. Each planned visit becomes a job when you schedule it.
Can I see a demo?
Yes. Book a free demo and we will walk you through the software with your own workflow, and set it up for your business.
Can it be customised for my business?
Yes. Because AppZex also builds custom software, we can add workflows, integrations or a customer-facing app specific to your service business.
Helpful guides
AC Service Business in India: How to Grow Recurring Revenue with AMC Contracts
A practical guide for AC service and repair businesses in India: building AMC revenue, seasonal planning, pricing comprehensive and non-comprehensive AMCs, GST, technician management and winning commercial clients.
Comprehensive vs Non-Comprehensive AMC: Differences, Pros and Cons
What is the difference between a comprehensive and non-comprehensive annual maintenance contract? Coverage, pricing, pros and cons for customers and service providers, and what to include in each contract.
Technician Scheduling: 12 Best Practices for Field Service Businesses
How to schedule field technicians efficiently: planning preventive visits, skills-based assignment, route grouping, emergency slots, customer communication, first-time fix rates and scheduling software.
More software from AppZex
Workspace
AppZex Cowork
Desks, members, bookings and billing in one dashboard.
Rentals
AppZex Rentals
Bookings, availability, deposits and returns in one place.
Education
AppZex School
Admissions, fees, attendance and exams, simplified.
Need AppZex AMC customised?
We can tailor workflows, add integrations or build a branded app on top of the platform. Tell us what you need.